Please read these terms carefully before using Sanrank's services. By engaging with us, you agree to be bound by these terms and conditions.
By accessing our website (sanrank.com), engaging our services, or signing a service agreement, you agree to these Terms. If you do not agree, you must not use our services.
These Terms apply to all clients, visitors, and others who access or use our services. They supplement any separate written service agreement signed between you and Sanrank — in case of conflict, the written service agreement prevails.
You represent that you are at least 18 years of age and have the legal authority to enter into this agreement on behalf of yourself or the organisation you represent.
Sanrank provides professional digital marketing services including but not limited to:
The specific scope, deliverables, timelines, and pricing for your engagement are defined in the individual Service Order or Statement of Work (SOW) agreed between both parties.
To enable us to deliver services effectively, you agree to:
Fees are as agreed in your Service Order. Unless otherwise stated, services are billed monthly in advance. Invoices are issued on the 1st of each month and due within 14 days.
We accept bank transfer (NEFT/RTGS/IMPS), UPI, and major credit/debit cards. International payments are accepted via wire transfer or designated payment platforms.
Invoices overdue by more than 14 days will attract a late payment fee of 2% per month on the outstanding balance. We reserve the right to suspend services on accounts with invoices more than 30 days overdue.
For PPC management services, advertising spend is paid directly to the advertising platform (Google, Meta) by the client and is separate from Sanrank's management fee. We do not handle or hold client ad budgets.
Due to the nature of digital marketing services, fees are generally non-refundable once work has commenced. Refunds or credits may be considered on a case-by-case basis at our sole discretion.
Any content, trademarks, logos, or materials you provide to us remain your sole property. You grant Sanrank a limited, non-exclusive licence to use such materials solely for the purpose of delivering agreed services.
Upon receipt of full payment for the relevant services, all deliverables created specifically for your project (content, reports, strategies) become your property. However, Sanrank retains ownership of:
Unless you request otherwise in writing, Sanrank reserves the right to reference your company name and general project outcomes (without confidential details) in our portfolio, case studies, and marketing materials.
Both parties agree to keep confidential all non-public information received from the other party, including business strategies, financial data, trade secrets, and client lists.
This obligation does not apply to information that:
Confidentiality obligations survive the termination of these Terms for a period of 3 years.
We commit to:
Claims of guaranteed "#1 rankings" or specific traffic numbers should be treated with scepticism. Sanrank prioritises sustainable, long-term results over short-term gains that risk penalties.
To the maximum extent permitted by applicable law, Sanrank's total liability to you for any claims arising under or in connection with these Terms shall not exceed the total fees paid by you in the three (3) months preceding the claim.
Sanrank shall not be liable for any:
You may terminate services with 30 days written notice. You remain liable for all fees accrued up to the termination date, including any fees within the notice period.
We may terminate services immediately, without refund, if you:
Upon termination, we will provide all deliverables completed up to the termination date and transfer relevant account access back to you within 7 business days. Neither party will have further obligations to the other except for obligations that expressly survive termination.
You agree to indemnify, defend, and hold harmless Sanrank, its directors, employees, agents, and partners from and against any claims, damages, costs, and expenses (including reasonable legal fees) arising from:
In the event of any dispute, the parties agree to first attempt resolution through good-faith negotiation for a period of 30 days.
If negotiation fails, disputes shall be referred to binding arbitration under the rules of the Indian Arbitration and Conciliation Act, 1996, conducted in English. The arbitration shall take place in Lucknow, Uttar Pradesh, India.
Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm.
These Terms shall be governed by and construed in accordance with the laws of India. Subject to the arbitration clause above, both parties submit to the exclusive jurisdiction of the courts of Lucknow, Uttar Pradesh, India.
We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices. We will provide at least 30 days' advance notice of material changes via email or prominent notice on our website.
Your continued use of our services after the effective date of updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you may terminate services with written notice as described in Section 9.
For questions, clarifications, or legal notices regarding these Terms, please contact:
We aim to respond to all legal enquiries within 5 business days.
📧 hello@sanrank.com
📞 +1 (800) 555-0100
📍 Sanrank, Lucknow, Uttar Pradesh, India